Help and support
Straightforward help when you need it
How do I access my exercises?
Sign in with the account used for your ThrivBeats subscription, then open your dashboard or the exercise library.
What if an exercise does not feel right?
Stop the exercise and contact ThrivBeats for guidance. Seek urgent medical help if you have severe or worrying symptoms.
Can I change or cancel my subscription?
Your account retains its existing entitlement until a change is processed under the subscription terms. Contact us if you need help.
Do you provide on-site services outside Scotland?
On-site delivery is currently Scotland-based. Remote services can be discussed worldwide.
Still need help?
Tell us what is happening and we’ll point you to the right support.
Contact ThrivBeats